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Faq’s

We have multiple Ziagnosis centers conveniently located across various cities. Please visit our website or contact our customer support team for the complete list of center locations. Our main center address: D-89, Hans, 1st Floor, 100 Feet Rd, Chattarpur Enclave, Phase 2, New Delhi - 110074

Absolutely! Our Ziagnosis centers are equipped with state-of-the-art facilities and advanced diagnostic technology to ensure accurate and reliable results.

While we recommend booking your test in advance to ensure a seamless experience, we do accommodate walk-in customers based on availability. However, please note that pre-booked appointments will be given priority.

Yes, we understand the importance of convenience for our patients, and many of our Ziagnosis centers operate on weekends and public holidays. However, it is advisable to check the specific center's operating hours for accurate information.

For certain tests and packages, different offers and discounts could be available. Each deal is subject to additional restrictions and conditions. For clarification, we advise looking over the offer's details or getting in touch with our customer service staff.

Yes, we provide exclusive deals and discounts to businesses and organizations. Our corporate discounts and packages are created to specifically address the requirements of businesses and the people who work for them. For additional details, get in touch with our corporate sales department

Once your test results are ready, you will receive an email or SMS notification. You can log in to your Ziagnosis account on our website or mobile app to securely access and download your test reports.

Yes, we take great pride in delivering accurate and reliable test reports. Our advanced laboratory techniques and stringent quality control measures ensure the highest level of accuracy in our reports.

Yes, upon request, we can provide a physical copy of your test reports. Please contact our customer support team for assistance, and they will guide you through the process.

Your test reports will be available in your Ziagnosis account for a specified period, usually for a minimum of one year. However, we recommend downloading and keeping a copy of your reports for future reference.

Absolutely! You can easily share your test reports with your healthcare provider. We provide the option to download and print the reports or directly share them via email for convenient sharing.

We offer a wide range of comprehensive health packages that cater to various healthcare needs. Additionally, we frequently introduce special offers and discounts on select tests and packages. Visit our website or contact our customer support team for the latest information.

To avail our offers and discounts, simply check our website or promotional emails for the available deals. Follow the instructions provided to apply the discount while booking your test or package.

Yes, we understand that each individual has unique healthcare requirements. Our packages are designed to be flexible and can be customized to suit your specific needs. Please contact our customer support team for assistance in customizing a package.

The Ziagnosis Wallet is a convenient digital wallet feature that allows you to store funds for hassle-free payment of tests and services. Simply load your wallet with the desired amount, and it can be used to make quick and secure payments during test bookings.

Adding funds to your Ziagnosis Wallet is easy. You can do it online through our website or mobile app using various payment methods, including credit/debit cards, net banking, or popular digital wallets.

The Ziagnosis Wallet is designed for seamless payments within the Ziagnosis ecosystem. Currently, withdrawals from the wallet are not available. However, you can utilize the funds for any future test bookings.

Yes, if you have a balance in your Ziagnosis Wallet and decide not to proceed with a test booking, you can request a refund. Our customer support team will guide you through the refund process and ensure a prompt resolution.

Yes, we prioritize the security of your funds and personal information. The Ziagnosis Wallet incorporates robust security measures to safeguard your wallet balance and transaction details, providing you with a secure and hassle-free payment experience.